Questions 37-43 on the PSOL simply gather information about how important the different sources of information are to students when they are looking for information about online programs. Not surprisingly, campus web sites and online catalogs rank highly in importance, while printed catalogs and college representatives (recruiters, etc.) rank much lower.
By far the lowest importance [...]

The chart below shows some of the normal differences that you can expect to see in the satisfaction levels of different groups of students.

These four questions were among the top rated as far as importance for Lake Superior College students in the FY06 survey administration. The chart indicates the satisfaction scores on these four important [...]

For the PSOL, Noel-Levitz creates five categories from the 26 core items that have both a satisfaction and importance score. Those five categories are:

Academic services (7)
Enrollment services (4)
Institutional perceptions (2)
Instructional services (8)
Student services (5)

In each of these categories, there are two or more questions (indicated in parentheses above) that are combined to create the aggregate [...]

In the previous post I suggested that we needed to compare the demographics of the LSC PSOL students with the students in the peer group to see if there were any significant differences which might make the results not perfectly comparable. My conclusion was that there are several demographic factors where the groups differ, but [...]