Archive for the 'Yearly Trends' Category

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Average Satisfaction Scores

The basic PSOL has used the same 26 questions during all four of the survey administrations that we have conducted here at LSC. I decided to make a few simple calculations that are not normally made by Noel-Levitz.
One thing that they do with the data is aggregate them into five separate categories, such as [...]

Desire2Learn Scores High in Reliability

This is cross-posted from my e-learning blog: Desire2Blog
The chart below shows the results over the past three years to the following statement:
The online course delivery platform (Desire2Learn or D2L) is reliable. (click photo to enlarge)

The PSOL is the main instrument that we use to gather information from students about the online programs and services that [...]

Increases in Student Satisfaction

Since we used the PSOL for three years in a row, we are able to study trends and changing attitudes. Of course we’re also looking for evidence of satisfaction increases that might come from improvements in services that we have tried to implement. This post is intended to simply look at the overall changes in [...]